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Why am I unable to set or save new departure times within the ChargeForward Dashboard?

Try these steps:

  1. Restarting the My BMW App.
  2. Lock and unlock your vehicle through the My BMW App, to ensure that BMW has connectivity with your vehicle.

If you are still having issues after trying these steps, please reach out to bmwiconcierge@bmwusa.com with your BMW ID and a screenshot of the error in the My BMW App.


Learn more about BMW ChargeForward on our website.  bmwchargeforward.com

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BMW ChargeForward | troubleshoot setting/saving departure time