Loading
Home
Article
1873

Why am I unable to set or save new departure times within the ChargeForward Dashboard?

Try these steps:

  1. Restarting the My BMW App.
  2. Lock and unlock your vehicle through the My BMW App, to ensure that BMW has connectivity with your vehicle.

If you are still having issues after trying these steps, please reach out to bmwiconcierge@bmwusa.com with your BMW ID and a screenshot of the error in the My BMW App.


Learn more about BMW ChargeForward on our website.  bmwchargeforward.com

Charging
Was this article helpful?

Recommended articles

    256027

    In your BMW electric or plug-in hybrid vehicle, a charging capacity of 1.3 kW over 6 amperes is set from the factory. You can change this charging power limit in the vehicle in ...
    159290

    BMW's current lineup of electric and plug-in hybrid vehicles, does not have the ability to feed electrical energy back into the power grid.
    148188

    The LED display on the charging socket indicates the status of the charging session . Orange: Charging is being initialized. Blue flashing: High ‑ voltage battery is actively ch...
    117348

    In BMW electric or plug-in hybrid vehicles, the high-voltage battery is charged via the high-voltage charging socket. Depending on the model, different installation locations an...
    163602

    In the "Battery Control" drive mode, a specific state of charge of the high-voltage battery of your BMW plug-in hybrid vehicle can be maintained or increased while driving, e.g....
    50826

    Many different charging networks are available in the United States. To make charging easier, drivers can create accounts through the My BMW App with Electrify America and Shell...
    44291

    BMW of North America offers two solutions to charge your BMW i4 at home: The Flexible Fast Charger and the NEMA 14-50 adapter come standard with BMW i4. The Flexible Fast Char...
    41459

    All you need is a place to install a BMW Wallbox and an adequate electrical connection. BMW recommends consulting with a certified electrician before installation. BMW Charging ...
    38044

    Electrify America offers a 2-year complimentary charging program for BMW iX, i4 & i5 customers and a 3-year complimentary service for BMW i7 customers (conditions apply, please ...
    36418

    Before choosing a BMW at-home charging solution, please check the network provider’s technical connection requirements. Charging solutions require installation by a certified el...
    34645

    Both electric and plug-in hybrid BMWs can also charge while driving, thanks to regenerative braking technology, which allows the vehicle to recoup part of its energy during dece...
    30994

    Charging the battery of your plug-in hybrid vehicle is highly recommended to maximize efficiency and power. Without charging, all-electric driving will be limited, and power res...
    29357

    Depending on the model and equipment, with Plug & Charge, your BMW electric vehicle authenticates itself independently at public charging stations via your charging contract sto...
    27529

    You can register for Electrify America and enroll in the complimentary charging program in four simple steps: 1. Download and/or open the My BMW App. Add your new electric BM...
    26596

    Battery preconditioning prepares the high-voltage battery to the optimal temperature for DC fast charging in BMW vehicles with BMW Operating System 8 and newer. Its main purpose...
    25812

    No, you should not use an extension cord or cable to charge your BMW electric or plug-in hybrid vehicle for the following reasons. Electrical Safety: Electric vehicle charging ...
    25616

    For equipped vehicles, BMW IconicSounds Electric stage the drive sound of the BMW i4 in the interior. Powerful and dynamic with clear load feedback in SPORT mode, balanced acous...
    24735

    BMW electrified vehicles are designed to be able to remain plugged into a charger indefinitely, even if the maximum charge level is set to 100%. In this scenario, the vehicle wi...
    24028

    The ambient temperature, number of cycles, age of the battery (regardless of use), and other factors influence battery life. For your peace of mind, BMW Group offers an eight-ye...
    23863

    First check your vehicle charging settings to make sure it is set to "Charge Immediately." Additionally, ensure that the amperage setting in your vehicle is appropriate for the ...

BMW AI Assistant

0 / 200

Loading
BMW ChargeForward | troubleshoot setting/saving departure time