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How can I provide feedback about the My BMW App?

You can send us your feedback directly via the My BMW App.

 

  • Open the My BMW App
  • Go to "Profile"
  • Scroll down to "App feedback"
  • Click "Share"
  • Choose what feedback to provide
    • App Feature Request
    • Problem with the app
    • General app feedback
  • Enter "Your comment" in the field.
  • Select "Submit"

By submitting your feedback, you agree to share additional information details like your app ID, device information (e.g., brand, version), general vehicle information (e.g., model, drivetrain type), and location information (city level). 

 

We appreciate feedback. This helps us make the My BMW App better for everyone.

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