Loading
Home
Article
10,795

Why does the My BMW App not show me any information in the "Charging history" after charging for my BMW electric or plug-in hybrid vehicle?

The My BMW App does not display any information about a completed charging session for your BMW electric or plug-in hybrid vehicle in the "Charging history" (in the "Charging" section) if your vehicle has not provided any or incomplete information.

 

Note: The charging costs provided in your charging history are estimates and not synchronized to public charging session costs. To view your public charging session history and receipts, go to your Shell Recharge or Electrify America account centers in the My BMW App.

Charging
Profile & Personalization
Was this article helpful?

Recommended articles

    6,570

    Yes. To export data from the charging history of your BMW electric or plug-in hybrid vehicle, select the following in the My BMW App: "Charging history" (in the "Charging" secti...
    4,834

    For information about completed charging sessions for your BMW electric or plug-in hybrid vehicle, select the following in the My BMW App: "Vehicle" (tab) > "Charging" > "Chargi...
    4,521

    To edit the total charging costs of a charging session calculated by the My BMW App, select: "Vehicle" (tab) > "Charging" > "Charging history" and select the relevant charging s...
    3,482

    The total costs of a completed charging session can be found in the My BMW App under: "Vehicle" (tab) > "Charging" > "Charging history." Select the relevant charging session. In...
    110,340

    For technically capable vehicles, you can currently use the following Remote Services in the My BMW App: Check vehicle status, lock/unlock doors, activate headlight flasher, sou...
    109,080

    Once you have booked the "Remote Engine Start" vehicle function as a BMW ConnectedDrive Upgrade for your BMW with Operating System 7 or newer, you must activate the function onc...
    99,485

    The My BMW App allows you to always be up to date about your BMW’s status. After logging in, the Vehicle tab shows general Vehicle’s Status. ALL GOOD means “everything is fine”....
    48,575

    You can find the Owner's Manual for your BMW in the My BMW App under: "Profile" (tab on bottom right) > under "Help & Contact" select "Driver's Guide" . Please note: The BMW ...
    42,707

    If your vehicle is equipped with Remote Engine Start, you can use the My BMW App to use this feature. Open the My BMW App. "Vehicle" tab Select the Climate button (fan icon) in...
    36,873

    Depending on the model and equipment of your BMW, a primary user and several secondary users can add the vehicle to their BMW IDs in the My BMW App. The BMW ID that first adds t...
    35,731

    When available the My BMW App will match the language of your smartphone.
    25,769

    If a Remote Software Upgrade is available, you will receive a notification in the My BMW App. To download an available Remote Software Upgrade to your smartphone, select the fol...
    25,707

    To add your BMW to your BMW ID in the My BMW App or in the My BMW portal, you will receive a security code as a BMW message in your BMW for security reasons. Depending on the pr...
    23,558

    Available as part of the My BMW App, Remote 3D View allows you to view your vehicle from a 3D perspective and observe the surrounding area all by using the app right from your p...
    19,655

    To remove a vehicle from your BMW ID in the My BMW App, select: "Vehicle" (tab) > "Garage" (vehicle symbol at the top right) and remove the vehicle in question by swiping to the...
    17,981

    BMW recommends a state of charge of between 10 and 80 percent to optimize the service life of the high-voltage battery of your BMW electric or plug-in hybrid vehicle. To set a c...
    17,653

    Available as part of the My BMW App, Remote 3D View allows you to view your vehicle from a 3D perspective and observe the surrounding area all by using the app right from your p...
    17,221

    No. In the My BMW App, you can neither reset nor delete the data saved under "My Trips" for your BMW with BMW iDrive Operating System 7 (from service pack 2018) or newer. To del...
    15,159

    The My BMW App displays the following vehicle status information, among other things: Date of the last update of the vehicle status Fuel tank level or state of charge Range Lo...
    15,041

    Yes, your BMW has an Anti-Theft Recorder as part of the "BMW Drive Recorder" vehicle app. As soon as the tilt alarm sensor or the interior motion detector are triggered, you wil...

BMW AI Assistant

0 / 200

Loading
My BMW App | BMW FAQ