Loading
Home
Article
2,982

What should I do if the "Connection not possible" message appears in my vehicle?

If the "Connection not possible" message repeatedly appears in your vehicle when you try to execute various BMW ConnectedDrive services, please contact your BMW center.

BMW ConnectedDrive Services
Was this article helpful?

Recommended articles

    7,219

    BMW Operating System 8 and BMW Operating System 8.5: Perform the following using the button on the left steering column switch: Press the top left button. The trip data is displ...
    365

    Find the eDrive Zone opp menu in the main menu under "APPS". Inside the eDrive Zone opp menu you can activate/deactivate the eDrive Zone functionality via the checkbox "eDrive Z...
    221

    The BMW Theater Screen can be used by the rear passengers at all times.
    89

    Stay Informed When Your BMW Is Parked The Parking Collision Notification and Recorder, part of BMW’s Security Assistant in BMW Operating System X, alerts you if your parked vehi...
    190,068

    Depending on which BMW Operating System your vehicle has, perform the following steps. BMW Operating System 7/8/8.5 To restart the BMW iDrive system in your BMW, press and hol...
    89,506

    To activate or deactivate the vehicle tracking (GPS tracking) of your BMW with BMW Operating System 7, select the following in the iDrive menu: "CAR" "Settings" "General Setti...
    41,435

    Radio info provides you with the latest traffic bulletins from your favorite radio station. For this, the current audio playback is interrupted and the current radio info is pla...
    35,346

    In your BMW with BMW iDrive Operating System 7, you will find the installed version of the navigation map under: "MAP" > Tilt BMW Controller to the right > "Settings" > "Update"...
    34,553

    To activate your personal data and settings in your BMW with Operating System 7 or newer, you must log in with your BMW ID. On the welcome screen, select: "Log in now with your ...
    31,335

    As soon as you are logged in to your BMW with Operating System 7 with your BMW ID, changes to your personal settings are automatically saved to your BMW ID in the BMW Cloud. You...
    29,369

    To turn the BMW Head-up Display in your BMW with BMW iDrive Operating System 7 on and off, select the following in BMW iDrive: "CAR" "Settings" "Displays" "Head-up display" "Hea...
    29,123

    In BMW vehicles with Operating System 8, one main user and up to six co-users can log in with their BMW ID. The user who first adds the vehicle to their BMW ID is the main user....
    26,278

    Voice control in your BMW is activated by pressing the microphone button on the right side of the steering wheel. With BMW ConnectedDrive, voice commands are processed using art...
    21,819

    To delete all stored navigation destinations in the navigation system of your BMW with iDrive 7, select: "NAV" > "My destinations" and mark an entry. Press the "Option" button o...
    20,628

    To activate split screen mode in the control display of your BMW with Operating System 7, select: "NAV" > "Split screen". In your BMW with iDrive operating system with main menu...
    14,513

    You can use Spotify in your BMW via Bluetooth® audio or Apple CarPlay or Android Auto via your paired smartphone. With BMW Connected Music and a premium subscription to Spotify,...
    14,272

    Using the voice activation of the smartphone: Depending on the device, a smartphone connected to the vehicle can be used via voice control. The device must be connected via Appl...
    11,793

    You can store your favorite radio stations for your BMW ID in your BMW with BMW iDrive Operating System 7. Perform the following to store a radio station in BMW iDrive: "MEDI...
    11,746

    Driver profiles can be created to store personal vehicle settings. If the vehicle is used by multiple drivers, each driver can create his personal driver profile. When a driver ...
    11,125

    In your BMW with Operating System 7, up to three drivers can log in with their BMW IDs. Without logging in with a BMW ID, you can use the "Guest" driver profile in the vehicle. ...

BMW AI Assistant

0 / 200

Loading
ConnectedDrive | BMW FAQ