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I recently purchased Remote Engine Start, why is it not showing in my BMW?

If you recently purchased Remote Engine Start, but it is not shown in your vehicle, this could be due to technical restrictions (e.g., low battery, low outside temperature, etc.) or you may need to complete several drives before the feature is shown. If you still have issues, please contact BMW Assist at CustomerCare@bmwassist.com or call 1-888-333-6118.
BMW ConnectedDrive Upgrades
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Remote Engine Start | BMW FAQ