Perform the following steps to update your payment method on file with Electrify America. Note that you must add a new payment method before you can remove the old one.
- Open the MyBMW app and log in.
- Under "Charging", select "More".
- Under 'Services", select "Electrify America".
- Select "Manage My Plan".
- Select the "Payment Method and Apple Wallet" tab.
- Select "Add a payment method" and enter credit card details.
- Once you have added a new payment method, select the old payment method and choose "Remove".
If you still experience an issue after completing these steps, please contact Electrify America Customer Assistance directly at 1-833-632-2778.
