Loading
7,171

What can I do if the charging process for my BMW electric or plug-in hybrid vehicle at a BMW Wallbox does not start?

First check your vehicle charging settings to make sure it is set to "Charge Immediately." Additionally, ensure that the amperage setting in your vehicle is appropriate for the Wallbox. Consult your vehicle’s Owner’s Manual for the recommended amperage setting.

If the settings in the vehicle are fine, there is an indicator lamp on the Wallbox to signal that it is ready for operation. If the signal light is blue, then the Wallbox is ready for operation. If the signal light is red or off, the Wallbox is not ready for operation and has errored.

Check the power supply at your home breaker panel to check the breaker status. If the Wallbox indicator light is red, then reset the Wallbox by turning off the Wallbox breaker at your home's electrical panel for a few minutes, then turn it back on and retest charging. If the indicator is off, then check the status of the Wallbox breaker and reset it if it is off.

You will find further causes and possible solutions for malfunctions in the operating instructions for your Wallbox. If problems persist, contact the qualified electrician commissioned to install the Wallbox or the manufacturer.

 

Learn more about BMW Charging.

 

Was this article helpful?

Recommended articles

    50,847

    In your BMW electric or plug-in hybrid vehicle, a charging capacity of 1.3 kW over 6 amperes is set from the factory. You can change this charging power limit in the vehicle in ...
    28,811

    The LED display on the charging socket indicates the status of the charging session . Orange: Charging is being initialized. Blue flashing: High ‑ voltage battery is actively ch...
    22,333

    In BMW electric or plug-in hybrid vehicles, the high-voltage battery is charged via the high-voltage charging socket. Depending on the model, different installation locations an...
    21,360

    BMW's current lineup of electric and plug-in hybrid vehicles, does not have the ability to feed electrical energy back into the power grid.
    35,651

    In the "Battery Control" drive mode, a specific state of charge of the high-voltage battery of your BMW plug-in hybrid vehicle can be maintained or increased while driving, e.g....
    12,517

    BMW of North America offers two solutions to charge your BMW i4 at home: The Flexible Fast Charger and the NEMA 14-50 adapter come standard with BMW i4. The Flexible Fast Char...
    10,558

    The ambient temperature, number of cycles, age of the battery (regardless of use), and other factors influence battery life. For your peace of mind, BMW Group offers an eight-ye...
    9,281

    All you need is a place to install a BMW Wallbox and an adequate electrical connection. BMW recommends consulting with a certified electrician before installation. BMW Charging ...
    8,648

    Charging the battery of your plug-in hybrid vehicle is highly recommended to maximize efficiency and power. Without charging, all-electric driving will be limited, and power res...
    8,271

    The most efficient way to charge the high-voltage battery of your BMW i4 is to charge from 10 to 80 percent of the battery capacity. This takes around 30 minutes at a DC fast ch...
    8,267

    No, you should not use an extension cord or cable to charge your BMW electric or plug-in hybrid vehicle for the following reasons. Electrical Safety: Electric vehicle charging ...
    8,100

    Battery preconditioning prepares the high-voltage battery to the optimal temperature for DC fast charging in BMW vehicles with BMW Operating System 8 and newer. Its main purpose...
    7,959

    For equipped vehicles, BMW IconicSounds Electric stage the drive sound of the BMW i4 in the interior. Powerful and dynamic with clear load feedback in SPORT mode, balanced acous...
    7,944

    Many different charging networks are available in the United States. To make charging easier, drivers can create accounts through the My BMW App with Electrify America and Shell...
    7,529

    Learn more about Electrify America complimentary charging program (conditions apply, please check the respective model page on BMWUSA.com ). Offer provided directly by Electri...
    7,118

    BMW of North America offers two solutions to charge your electric or plug-in hybrid vehicle at home: The Flexible Fast Charger and the NEMA 14-50 adapter come standard with BM...
    6,931

    Here are the recommended guidelines for the State of Charge (SoC) of the battery in your BMW electric vehicle: Recommended State of Charge Range: Daily Driving: Aim to keep the...
    6,804

    If the charging process for your BMW electric or plug-in hybrid vehicle does not start with the standard equipped charging cable and the red "Fault" indicator light flashes, fir...
    6,470

    Before choosing a BMW at-home charging solution, please check the network provider’s technical connection requirements. Charging solutions require installation by a certified el...
    6,303

    If your vehicle does not charge completely at the BMW Wallbox, check in the My BMW App or in the vehicle infotainment whether a charging target has been set. This can be found ...

BMW AI Assistant

Hello, I’m your BMW AI Assistant. I’m powered by artificial intelligence to help you anytime.

0 / 200

Loading
BMW Electromobility | BMW FAQ