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Who do I contact if the charging process for my BMW electric or plug-in hybrid vehicle does not start at a public charging station?

If the charging process for your BMW electric or plug-in hybrid vehicle does not start at a public charging station, first check the charging settings in the vehicle, the correct fit of the charging cable, and the operational readiness of the charging station. If problems persist, contact the charging station operator. The support number is usually located on the charger.

 

Please note that BMW has no influence on the technical availability of public charging stations.

 

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