How do I track the status of my new BMW vehicle order online?

Once production begins, you can track your new BMW via the My BMW portal.  

If you’re a first-time BMW owner:

1. Visit MyGarage.bmwusa.com
2. Click “Register now”
3. Enter your information to set up an account and check the box to accept the Terms and Conditions.
4. Click “Register now”
   • Check your email to complete the registration.
5. Once you open the email, select “My Garage”

If you’re a current BMW owner, use the same log in credentials you use for your BMW ConnectedDrive account.  If you are unsure of your BMW ConnectedDrive credentials, contact BMW Assist at 888-333-6118 to obtain your email and password.

1. Visit MyGarage.bmwusa.com
2. Enter your BMW ID (email address) and Password of the primary account holder
3. Click “Login”

Add your BMW for tracking.

1. Click “Track My BMW” header
2. Click “Track your new BMW”
3. Enter your 17-digit VIN, if available.
   • Or, click “Vehicle still in production?  Enter your Production Number instead” to enter the production number.
4. Click “Next”
5. Click “Add Vehicle”
6. Once you add the vehicle, you can click “My Vehicles” on the My Garage menu, then “Track Status” to view a  production timeline. 

You will be able to track through the 16 events below.

1. Order received – Your order has been received, and we’re making space in the production schedule.
2. Scheduled for production – The factory has scheduled production of your unique BMW.
3. Production begins – Today’s the day:  your BMW has entered the production queue.
4. Exterior body assembly begins – Your BMW is taking shape.  Exterior body construction has begun.
5. In the paint booth – Your BMW is ready to show its true colors in the paint shop.
6. Entering assembly line – On to the assembly line, where your BMW really starts to come together.
7. Assembly in progress – Your BMW is being assembled.
8. Quality check – We’re doing our last checks to make sure your BMW is just right.
9. Final assembly – Putting on the finishing touches that make every BMW special.
10. Ready for transport – Your BMW is being prepared for transport.
11. Awaiting carrier assignment – A carrier has been assigned to take care of your BMW.
12. Dispatched from factory – Your new BMW has left the factory, and is on its way to you.
13. At the port – Your BMW has arrived at the port.
14. In transit – Your BMW is in transit.  It won’t be long now.
15. At the dealership – It’s so close – your BMW has arrived at your BMW Center.
16. Vehicle delivered – Your BMW is home.

If your order is associated with the email address linked to your BMW ID, you can also check your vehicle production status via the My BMW App. Please log in to the My BMW App and select "Track my BMW" to view the latest status.