Depending on which BMW Operating System your vehicle has, perform the following steps.
BMW Operating System 7/8/8.5
To restart the BMW iDrive system in your BMW, press and hold the volume control button on the audio control unit for up to 70 seconds. Once the screen goes blank, release the button and wait for the system to restart. Please note: Only restart the BMW iDrive system in your vehicle when the vehicle is safely parked. Your vehicle must be in the "radio-ready" state (BMW iDrive active). Some functions of the BMW iDrive operating system will not be available or only partially available during the restart. Please allow the system to fully restart before driving the vehicle.
BMW Operating System 9
For vehicles equipped with BMW Operating System 9, perform the following steps in the iDrive menu to restart or "reboot"
- Apps menu
- "ConnectedDrive store"
- "Manage"
- "Update all"
Once complete, reboot the iDrive of your of vehicle by pressing and holding the mute (VOL) button near the center console for up to 70 seconds with the car in drive-ready mode but parked. Once the screen goes blank, release the button and the system will restart.
Please Note: The steps above can be applied to device disconnecting, App issues, and issues connecting to in-vehicle apps and services.
Link to BMW How-To Videos:
How to perform a Central Information Display reset with OS 8.5 | BMW How-To
How to perform a Central Information Display reset with OS 9 | BMW How-To
